Objective The main objective of the DRAGON project is to demonstrate the practical application of Service Management within the framework of Open Services Architecture (OSA). The sub-objectives of the project are: - To develop a concrete demonstration of Integrated Service Engineering (ISE) by means of trials covering Service Management aspects. The demonstration will show a Service Machine that (1) integrates advanced multimedia services with service management, (2) shows conformance to OSA through interconnection and interoperability of service platforms, and (3) uses a pan-European ATM network infrastructure.- To promote the uptake of OSA through the practical application of ISE to Service Management: (1) through promotion of the demonstrator, and (2) by providing a technology road map showing an evolution path from current technology.The practical application of service management has been studied within the framework of open services architecture (OSA) in order to develop a concrete demonstration of integrated service engineering (ISE) by means of trials covering service management aspects. The project started by assimilating relevant knowledge that had been generated in previous and existing projects. This enabled the quick definition of specifications for the demonstrator. Network resources, platforms, tools and environments were brought into the project and used to form the demonstrator infrastructure (ie the service machine). Review and assessment of ISE results was carried out. Specification of the service machine has been achieved and Initial implementation executed. The implementation consisted of: trader reimplementation and integration in a CORBA compliant system; user agent enhancement and integration with CORBA compliant system; initial session manager design, specification and implementation; initial accounting and billing management design, specification and implementation; service agent development for multimedia services; multimedia service components integrated and opened to work with service management; demonstration of the service machine over a local asynchronous transmission mode (ATM) network.Technical Approach The project started by assimilating relevant knowledge that had been generated in previous and existing projects such as CASSIOPEIA and TINA-C. This enabled the quick definition of specifications for the Dragon demonstrator. Network resources, platforms, tools and environments are brought into the project and used to form the demonstrator infrastructure (i.e. the Service Machine). The review of the state of the art in service engineering, from RACE and elsewhere, has focused on service management. This led to requirements for the project's implementation which was refined into implementation specifications and designs. DRAGON will develop and integrate the functionality necessary to support some aspects of OSA, multimedia and management services, enabling a substantial demonstration at the end of the project. The project will use its experiences in developing the demonstrator to propose a technology road map for those aspects of ISE that it covers. The final demonstrations will, if possible, be based on a wide area ATM network, giving a realistic IBC communications environment. Key Issues - Development of an OSA-based Service Machine comprising a distributed processing environment (CORBA-based), trader, user agent, session manager, service agents, access manager, accounting & billing management and multimedia service components.- Integration of Service Management with multimedia services.- Demonstration of the Service Machine over a pan-European ATM network.- Production of a technology roadmap for systems capable of managing open multimedia services. Expected Impact The results of the project will contribute to a better understanding, validation and effective exploitation of ISE projects such as CASSIOPEIA and TINA-C. DRAGON will pave the way for a number of future projects in the area of Service Engineering such as Service Creation, Service Architecture, Service Platform, Service Deployment and Service Management. Programme(s) FP3-RACE 2 - Specific research and technological development programme (EEC) in the field of communication technologies, 1990-1994 Topic(s) Data not available Call for proposal Data not available Funding Scheme Data not available Participants (6) Sort alphabetically Sort by EU Contribution Expand all Collapse all Alcatel SEL AG Germany EU contribution No data Address Lorenzstraße 10 70435 Stuttgart See on map Total cost No data INTRACOM S.A. Greece EU contribution No data Address 19002 PEANIA See on map Total cost No data MARI Computer Systems Ltd United Kingdom EU contribution No data Address MARI House Old Town Hall NE8 1HE Gateshead See on map Total cost No data NATIONAL TECHNICAL UNIVERSITY OF ATHENS Greece EU contribution No data Address 9 HEROON POLYTECHNIOU STR. ZOGRAFOU 15773 ATHENS See on map Total cost No data Télésystèmes SA France EU contribution No data Address 3-5 rue Hélène Boucher 78285 Guyancourt See on map Total cost No data Birkbeck College, University of London United Kingdom EU contribution No data Address Malet Street, Bloomsbury WC1E 7HX London See on map Total cost No data