With the aid of this funding, RELEX implemented major improvements in its product offering in the area of food retail supply chain management. The new models and methods were conceptualized, implemented, tested and validated with three very large European grocery retailers in pilot projects.
In the first pilot project, RELEX investigated demand forecast improvements by taking into account anti-promotions for substitutable products pairs, when one product is positively impacted by promotional activities and the substitute product suffers. The decrease in sales for the non-promoted variant is important to take into account in order to minimize spoilage and retain the limited shelf space for the best-selling products.
In the second pilot project, RELEX investigated demand forecast improvements by taking into account external impacts that shape consumer demand. The variance in sales, caused by typical nation-wide salary payment days within the month, was clearly visible from the sample data set. Originally, the root cause was completely unknown and it had to be discovered by combining expert judgment and hypothesis testing, which is a key process element in generalizable methods of accounting for external variables. Taking the forecasting down to individual products in each outlet as accurately as possible was the key development area.
In the third pilot project RELEX focused mainly on developing their calculation logic to improve the demand forecast, as this would then drive the enhanced ordering optimizations to ensure better availability, reduced inventories and reduced spoilages. Pilot customer 3 could optimize its replenishment and with remarkable results:
• Out of stocks reduced by 7.3%
• Inventory reduced by 17.1 %
• Spoilage reduced by 23.9%
• Average availability of 98.18%
The piloted Weather forecasting and Cannibalization & halo modules are finished, commercialized and they have been already sold to customers.
RELEX has been able to develop its software architecture to support clustering for improved scalability. The scalability improvements are currently at in-house test phase and we are looking for to start exploiting them in customers environments during the first half of 2019. The new scalability improvements enable RELEX to make the order proposal calculations even for the biggest customers with same speed as it does to the smaller customers. This will strengthen RELEX’s competitive advantage especially with the Tier1 customers which is the customer segment that RELEX is focusing on.
Within this project RELEX has localized its software to serve new language areas. These new localized versions enable RELEX to effectively continue its rapid international growth.
During the innovation project RELEX has released 11 press releases, five non-scientific and non-peer-reviewed publications and 200 social media publications and participated to four trade fairs in three different countries. The web page of the project (
https://www.relexsolutions.com/horizon-2020-nexgenfscm/(öffnet in neuem Fenster)) has been viewed 17 883 times.