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CORDIS

Enlightened trust: An examination of trust and distrust in governance – conditions, effects and remedies

CORDIS provides links to public deliverables and publications of HORIZON projects.

Links to deliverables and publications from FP7 projects, as well as links to some specific result types such as dataset and software, are dynamically retrieved from OpenAIRE .

Deliverables

First manuscript on trust/distrust in governance (opens in new window)

Manuscript on the conceptual and theoretical model related to trust and distrust in governance.

Manual for evidence-informed policymaking (opens in new window)

Lead Beneficiary: shared responsibility/leadership of 1 - USIEGEN and 7 - CSE An accessible document providing information for policymakers regarding handling scientific facts.

Policy brief IV (opens in new window)

Policy brief addressing the main findings of WP4 regarding trust and distrust in governance and science within the public sphere and their policy implications.

Policy brief I (opens in new window)

Policy brief addressing the main findings of WP 1 regarding the theoretical and normative underpinnings of trust/distrust and their policy implications.

Codebook for the media content analysis on trust contestations in the public sphere (opens in new window)

This document will present sampling instructions and the codebook with codes and coding instructions

Policy brief VII (opens in new window)

Policy brief addressing the main findings of WP7 regarding the relationship between civil society organisations and public authorities at European level and their policy implications.

Manual for the training module (opens in new window)

This manual will present a train-the-trainer module directed at public authorities at the European level.

Methodological guidelines for focus groups (opens in new window)

The document will present the questionnaire and guidelines used to conduct the focus groups.

Interview guidelines (opens in new window)

This document will include the guidelines for the interviews with the local public authorities representatives and clients claiming benefits or services both in terms of sampling instructions and open questions

Policy brief III (opens in new window)

Policy brief addressing the main findings of WP3 regarding the mobilisation of trust and distrust in governance by social movements and their policy implications

Integrated policy paper (opens in new window)

Lead Beneficiary: shared responsibility/leadership of 1 - USIEGEN and 7 - CSEA policy document providing a comprehensive elaboration of all policy recommendations.

Policy brief II (opens in new window)

Policy brief addressing the main findings of WP2 regarding direct encounters between public administration and citizens and their policy implications

Integrated report on the role of democratic social movements (opens in new window)

This report will present the main findings of this WP It will include findings from each country and crossnational reflections

Focus group guidelines (opens in new window)

The guidelines used by each researchWP to conduct the focus groups

Questionnaire of the online survey on individuals' trust and distrust in governance (opens in new window)

Lead Beneficiary: shared responsibility/leadership of 3 - PANTEION and 8 - UNISI.This document will present the questionnaire of the survey.

Publishable synthesis of project's main findings (opens in new window)

Lead Beneficiary: shared responsibility/leadership of 1 - USIEGEN and 7 - CSEProject synthesis summarising the main research findings.

Report on practices of enhanced trust in governance (opens in new window)

This report will present the main results of the review of European governance mechanisms and existing practices of trust building, with a particular emphasis on best practices and remedial measures.

Integrated report on trust and distrust at street level (opens in new window)

This report will present the main findings of this work package It will include findings from each country and crossnational reflections

Integrated report on trust and the media (opens in new window)

This report will provide an integrated account of public trust contestations in the seven countries under analysis the role of journalism and fake news and potential practices to counter these problems

Integrated research summary (opens in new window)

A summary of the project’s main ambitions and findings.

Policy brief V (opens in new window)

Policy brief addressing the main findings of WP5 regarding the psychosocial foundations of trust and distrust in governance and their policy implications.

Integrated report on the psychological insights into trust/distrust (opens in new window)

This report will present the main findings of the focus groups and experiments. It will include findings from each country and cross-national reflections.

Second manuscript on trust/distrust in governance (opens in new window)

Manuscript on empirical evidence about trust and distrust in governance, its determinants and consequences.

Guide on ‘enlightened trust' (opens in new window)

Lead Beneficiary: shared responsibility/leadership of 1 - USIEGEN and 7 - CSEA guide for policymakers and public authorities providing information on thresholds of changing trust levels, scenarios and preventive measures.

Policy brief VI (opens in new window)

Policy brief addressing the main findings of WP6 regarding the individual determinants of political trusts/distrust and their effects and their policy implications.

Responsible research guidelines (opens in new window)

These guidelines will indicate EnTrust’s principles ensuring ethical standards, transparency and quality.

Integrated report on forms, determinants, effects and remedies of trust/distrust (opens in new window)

Lead Beneficiary: shared responsibility/leadership of 3 - PANTEION and 8 - UNISIThis report will provide an integrated and comparative account of findings from the survey and experiments.

Documentary video on trust in democratic governance (opens in new window)

Lead Beneficiary: shared responsibility/leadership of 1 - USIEGEN and 7 - CSEDocumentary video shedding light on various aspects of trust.

Publications

Citizen among Institutions. Fragmentation and Trust in Social Assistance (opens in new window)

Author(s): Stephanie Schneider, Maria Theiss, Wojciech Gędek, Ulrike Zschache
Published in: Social Policy and Society, Issue 24, 2026, Page(s) 684-700, ISSN 1474-7464
Publisher: Cambridge University Press
DOI: 10.1017/s147474642510078x

The Fragility of Trust: Interpersonal Encounters, Institutional Distrust, and Conditional Spillovers in the Area of Social Service Delivery (opens in new window)

Author(s): Christian Lahusen, Jelena Ceriman, Anastasia Kafe
Published in: Regulation & Governance, 2026, ISSN 1748-5983
Publisher: Blackwell Publishing Inc.
DOI: 10.1111/rego.70148

Institutional Sources of Citizens’ Trust in the Welfare State: A Literature Review (opens in new window)

Author(s): Maria Theiss, Dorota Szelewa
Published in: Social Policy and Society, Issue 24, 2026, Page(s) 637-655, ISSN 1474-7464
Publisher: Cambridge University Press
DOI: 10.1017/s1474746425101000

Disinformation matters. The media-experts’ perspective on fake news, trust in media and counter strategies

Author(s): Georgiadou, Vasiliki, Anastasia Kafe and Fani Kountouri
Published in: Science and Society, Issue 43, 2024, Page(s) 69–100, ISSN 1108-3697
Publisher: Epistīmī kai Koinōnia

Trust and Distrust in Political Institutions: Conceptual and theoretical reassessments (opens in new window)

Author(s): Lahusen, Christian
Published in: Journal of Political Sociology, Issue (2)1, 2024, Page(s) 80-109, ISSN 2950-2152
Publisher: Radboud University Press
DOI: 10.54195/jps.19659

Welfare Users’ Perceptions of Distributive Justice and Trust When Facing Institutional Enigma (opens in new window)

Author(s): Maria Theiss, Lenka Štěpánková, Jan Šerek
Published in: Social Policy and Society, Issue 24, 2026, Page(s) 701-717, ISSN 1474-7464
Publisher: Cambridge University Press
DOI: 10.1017/s1474746425100791

Introduction to Themed Section – Trust and Distrust in Social Welfare: The Perspective of Users (opens in new window)

Author(s): Maria Theiss, Dorota Szelewa
Published in: Social Policy and Society, Issue 24, 2026, Page(s) 631-636, ISSN 1474-7464
Publisher: Cambridge University Press
DOI: 10.1017/s1474746425100997

The Role of Bureaucratic Procedures and ‘Caring Professionals’ in Fostering User Trust: Evidence from Serbia and the Czech Republic (opens in new window)

Author(s): Jelena Vasiljević, Irena Fiket, Ana Đorđević, Lenka Štěpánková
Published in: Social Policy and Society, Issue 24, 2026, Page(s) 656-668, ISSN 1474-7464
Publisher: Cambridge University Press
DOI: 10.1017/s1474746425100808

Trust, trustworthiness and AI governance (opens in new window)

Author(s): Lahusen, Christian, Martino Maggetti and Marija Slavkovik
Published in: Scientific Reports, Issue 14, 2024, Page(s) 20752, ISSN 2045-2322
Publisher: Nature Publishing Group
DOI: 10.1038/s41598-024-71761-0

Building Trust in Governmental and Educational Authorities in Adolescence: A Comparison of Early, Middle, and Late Adolescents in Four European Countries (opens in new window)

Author(s): Jakub Brojac, Jan Šerek, Simon Forstmeier, Ana Đorđević, Vujo Ilić, Enrico Padoan, Lenka Štěpánková, Anne Möbert, Anna Masling, Francesco Marangoni, Jana Fikrlova
Published in: Journal of Youth and Adolescence, Issue 55, 2026, Page(s) 211-225, ISSN 0047-2891
Publisher: Kluwer Academic Publishers
DOI: 10.1007/s10964-025-02297-3

“That’s how the trust began”: Forming trusting friendships from adolescence to adulthood (opens in new window)

Author(s): Fikrlová, Jana, Andrea Albrecht, Jan Šerek and Petr Macek
Published in: Journal of Social and Personal Relationships, Issue 42(1), 2024, Page(s) 52–72, ISSN 0265-4075
Publisher: SAGE Publications
DOI: 10.1177/02654075241287909

Affective and Cognitive Dimensions of Building Interpersonal and Political Trust in Adolescence: A Qualitative Study (opens in new window)

Author(s): Ana Đorđević, Jana Fikrlová, Jelena Ćeriman, Enrico Padoan, Lenka Štěpánková
Published in: Youth & Society, Issue 57, 2025, Page(s) 1325-1345, ISSN 0044-118X
Publisher: SAGE Publications
DOI: 10.1177/0044118x251323908

Difficulties, uncertainty, and opportunity: The experience of the COVID‐19 pandemic by early to late adolescence in the Czech Republic (opens in new window)

Author(s): Štěpánková, Lenka, Jana Fikrlová, Andrea Albrecht, Jan Šerek and Jakub Brojáč
Published in: Social and Personality Psychology Compass, Issue 17(10), 2023, Page(s) e12844, ISSN 1751-9004
Publisher: John Wiley & Sons Ltd.
DOI: 10.1111/spc3.12844

Some Useful Sources (opens in new window)

Author(s): Wojciech Gędek, Maria Theiss
Published in: Social Policy and Society, Issue 24, 2026, Page(s) 718-719, ISSN 1474-7464
Publisher: Cambridge University Press
DOI: 10.1017/s1474746425101140

The Conditionality of Trusting Caseworkers in the Social Services Sector – Insights from Germany and Denmark (opens in new window)

Author(s): Ulrike Zschache, Stephanie Schneider, Anne Brus, Hans-Jörg Trenz
Published in: Social Policy and Society, Issue 24, 2026, Page(s) 669-683, ISSN 1474-7464
Publisher: Cambridge University Press
DOI: 10.1017/s1474746425000090

The Developmental Shift in Adolescents' Political Institutional (Dis)Trust and the (Un)Trustworthiness Criteria in COVID-19 Institutional Decision-Making (opens in new window)

Author(s): Jakub Brojáč, Jan Šerek, Jana Fikrlová
Published in: Political Trust and Distrust in Governance, 2026, Page(s) 23-55
Publisher: Routledge
DOI: 10.4324/9781003584537-3

European Civil Society Organisations' Trust in the EU Institutions (opens in new window)

Author(s): Matteo Vespa, Carlotta Besozzi
Published in: Political Trust and Distrust in Governance, 2026, Page(s) 155-183
Publisher: Routledge
DOI: 10.4324/9781003584537-10

Conclusion (opens in new window)

Author(s): Marian Pradella, Christian Lahusen
Published in: Political Trust and Distrust in Governance, 2026, Page(s) 205-223
Publisher: Routledge
DOI: 10.4324/9781003584537-12

Introduction (opens in new window)

Author(s): Christian Lahusen
Published in: Political Trust and Distrust in Governance, 2026, Page(s) 1-20
Publisher: Routledge
DOI: 10.4324/9781003584537-1

The News Media as an Arena of Trust Contestation During the Pandemic (opens in new window)

Author(s): Hans-Jörg Trenz, Ulrike Zschache
Published in: Political Trust and Distrust in Governance, 2026, Page(s) 129-152
Publisher: Routledge
DOI: 10.4324/9781003584537-8

Navigating Institutional (Dis)Trust (opens in new window)

Author(s): Irena Fiket, Gazela Pudar Draško, Jelena Vasiljević
Published in: Political Trust and Distrust in Governance, 2026, Page(s) 106-128
Publisher: Routledge
DOI: 10.4324/9781003584537-7

Klasse, køn og mødet med velfærdsstaten: - et intersektionelt perspektiv på socialt arbejde

Author(s): Brus, Anne, and Iben Charlotte Aamann
Published in: Social ulighed og klassesamfundet i Danmark, 2022, Page(s) chapter 4
Publisher: Samfundslitteratur

We Trust Politicians if We Can See Them (opens in new window)

Author(s): Linda Basile, Francesco Marangoni, Enrico Padoan
Published in: Political Trust and Distrust in Governance, 2026, Page(s) 184-204
Publisher: Routledge
DOI: 10.4324/9781003584537-11

Exploring the Different Faces of Political Trust and Distrust (opens in new window)

Author(s): Emmanouil Tsatsanis, Vasiliki Georgiadou, Anastasia Kafe, Fani Kountouri
Published in: Political Trust and Distrust in Governance, 2026, Page(s) 56-80
Publisher: Routledge
DOI: 10.4324/9781003584537-4

Building User Trust Through Frontline Work (opens in new window)

Author(s): Maria Theiss, Sebastian Sosnowski, Wojciech Gędek, Dorota Szelewa
Published in: Political Trust and Distrust in Governance, 2026, Page(s) 83-105
Publisher: Routledge
DOI: 10.4324/9781003584537-6

Political Trust and Distrust in Governance (opens in new window)

Author(s): Christian Lahusen
Published in: 2026
Publisher: Routledge
DOI: 10.4324/9781003584537

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