Within the European Security Research Programme, CCI is unique in its use of human-centred design methods and approaches to support LEAs and security policymakers in developing toolkits tailored to their specific needs and context. CCI focuses on the human participants within a designed ‘system’ and expends considerable effort on understanding: the nature of people’s roles; how those roles can be supported; how people’s needs can be met; and the context in which people operate.
CCI partner LEAs have been trained in requirements capture to enable them to develop an evidence-based, insight-informed approach to problem-framing and identification. Using innovation methods and tools from the design industry, CCI has supported LEA practitioners and end users in issue mapping, problem framing, ideation, concept generation, solution design and prototyping.
The LEA partners have produced Toolkit Specifications—written documents detailing the concept design solution, the end users, how the tool will function, and next steps with regard to development, prototyping and demonstration work. Tools were developed to address problems relating to: (i) predictive policing; (ii) community policing; (iii) crime prevention through urban design and planning; and (iv) measuring and mitigating citizens’ feelings of insecurity. Practical consideration of ethical, legal and social issues throughout the project's research and innovation activities are ensuring developed Toolkits help promote safe and secure towns and cities, without compromising fundamental human rights.
CCI has resulted in greater openness to innovation and design approaches amongst LEA and security policymakers partners, demonstrating the value of practitioner-led approaches to EU-funded research and innovation projects. Reviews of the state-of-the-art on four of the CCI focus areas have advanced knowledge of CCI partners.
CCI has produced eight Tools tailored to the end-user problems and operational contexts. These Tools have been demonstrated and are currently being implemented by CCI consortium LEA partners. The impact of the CCI Tools will be monitored over the next four years.
CCI has also produced a new European Security Model. This model presents a coherent framework for European security action in the context of value-based principles and principle-based strategies, and allows structured, critical assessment of European security
strategy — including the European Security Research Programme. The European Security Model provides a structure for future security research topics and areas, providing a vision for research that engages with fundamental European values.
